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Privacy Policy – Qizugo

Last updated: January 2026
Developer: Qizugo
App name: Qizugo

Qizugo (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Qizugo mobile application.

1. Overview

Qizugo is a travel planning and memory-keeping application that allows users to:

  • create itineraries and routes

  • save locations and places

  • store personal travel memories

  • sync data securely across devices

  • optionally purchase credits or premium features

We collect only the data necessary to provide these features.

2. Information We Collect

2.1 Account Information

Collected when you sign in using email or Google Sign-In:

  • User ID (UID)

  • Name (if provided)

  • Email address

  • Profile photo (optional)

Purpose: authentication, account identification, sync, billing.

2.2 User-Generated Content

Data you voluntarily create inside the app:

  • Travel itineraries

  • Saved places and routes

  • Memories (text, photos, emotion tags)

  • Notes and descriptions

  • Location coordinates you choose to save

Purpose: core app functionality.

2.3 Location Data

  • Precise location (only when permission is granted)

  • Used for:

    • zooming to your current position

    • showing nearby places

    • route optimization

📍 Location is never tracked in the background.
📍 Location is never shared with other users.

2.4 Usage & Technical Data

Collected automatically:

  • App version

  • Device type

  • Crash logs and error diagnostics

  • Anonymous performance metrics

Purpose: app stability, bug fixing, performance improvement.

2.5 Billing & Purchase Data

If you purchase credits or subscriptions:

  • Product ID

  • Purchase token

  • Purchase status

⚠️ Payment details (card numbers, billing info) are never seen or stored by Qizugo.
Payments are handled securely by Google Play Billing.

3. How We Use Your Data

We use your data to:

  • Provide core app features

  • Sync data across devices

  • Restore data after login

  • Optimize routes and itineraries

  • Manage credits and premium access

  • Prevent abuse and fraud

  • Improve app quality and performance

  • Provide customer support

We do not sell or rent your data.

4. Data Storage & Security

4.1 Where Data Is Stored

  • Firebase Authentication – account login

  • Supabase (PostgreSQL) – itineraries, memories, user data

  • Local device storage (Room database) – offline access

  • Google Play Billing – purchase validation

  • Crash reporting (Crashlytics) – anonymized crash logs

4.2 Security Measures

We use:

  • Encrypted network connections (HTTPS)

  • JWT-based authentication

  • Row-level security (RLS) on backend databases

  • Encrypted local storage where applicable

  • Strict API key protection

  • Token redaction in logs

5. Data Sharing

We share data only with trusted service providers necessary to operate the app:

ServicePurpose

FirebaseAuthentication

SupabaseCloud data storage & sync

Google Maps SDKMap rendering

Google Play BillingPayments

CrashlyticsCrash diagnostics

🚫 We do not share data with advertisers
🚫 We do not allow third-party tracking SDKs
🚫 We do not sell personal data

6. Data Retention

  • Data is retained only while your account is active

  • Backup data is retained for sync & restore purposes

  • Crash logs are retained temporarily and anonymized

  • Billing records may be retained for legal/accounting compliance

7. Account & Data Deletion

You can request deletion of your account and associated data at any time.

How to request deletion

  • Use the Delete Account option in the app
    or

  • Email us at: qizugo@gmail.com

    • Subject: Delete my Qizugo account

    • Include the email used to sign in

What is deleted

  • User account

  • Itineraries

  • Memories and photos

  • Routes and saved places

  • Credits and premium status

  • Cloud backups

Retention after deletion

  • Data is permanently deleted within 7 days

  • Some transaction records may be retained for up to 30 days for legal reasons

8. Permissions Explained

PermissionWhy it’s needed

LocationShow your position, nearby places, routing

InternetFetch maps, sync data

Storage / PhotosSave memories and images

BillingHandle purchases

Permissions are optional and can be revoked at any time.

9. Children’s Privacy

Qizugo is not intended for children under 13.
We do not knowingly collect data from children.

If you believe a child has used the app, contact us for immediate removal.

10. International Data Transfers

Your data may be processed on servers located outside your country.
We ensure appropriate safeguards are in place to protect your privacy.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in features or legal requirements.

Updates will be posted within the app or on our website.

12. Contact Us

If you have questions about privacy or data handling:

📧 qizugo@gmail.com

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